Customer feedback form

We conducted a survey of 15 customers and the results as follows:

CUSTOMERS NAME LIST

Ref no.	Name	Age (year)	Address	Status
1.	Abd Karim bin Mazlan Yap	46	Bt Pahat	Married
2.	Muhd Zulfadli bin Yusuf	25	Ayer Hitam	Single
3.	Muslimah binti Tokijan	54	Pt Raja	Married
4.	Kunasegaran al Magendran	47	Seri Gading	Married
5.	Salamiah binti Abu Zahar	37	Kluang	Married
6.	Nazli bin Latif	28	Ayer Hitam	Single
7.	Nur Safina bin Abdul Wahab	31	Rengit	Married
8.	Jamaliah binti Katnin	46	Ayer Hitam	Married
9.	Mohd Fairus bin Md Rodi	29	Pt Botak	Single
10.	Zabedah binti Murtaji	47	Melaka	Married
11.	Alex Lamius bin John Di	32	Kluang	Single
12.	Tarmidi Hap bin Kamal Hap	49	Ayer Hitam	Married
13.	Mohd Maliki bin Marjin	52	Btr Pahat	Married
14.	Nur Halimah binti Shamsuddin	39	Pt Yaani	Married
15.	Mastini binti Muskarjo	36	Pt Karjo	Married

QUESTION:

No	Question	Feedbackn 1	Ref no.	Feedback 2	Ref no.	Feedback 3	Ref no.
1.	How often you come to KFC	Once a week	3,6,12,14,15	Once a month	1,4,7,9,10,11,13	2-3 times a month	2,5,8
2.	How long you been customer for KFC	1-12 months	11,13	1-3 years	1,3,6,12,14,15	Over 3 years	2,4,5,7,8,9,10
3.	How satisfied are you with the menu/service	Very satisfied	3,6,12,13,14,15	Satisfied	2,5,7,8,9,10	Neutral	1,4,11
4.	What impressed  you most about menu/service	Quality	2,5,8,9,10	Price	1,4,7,11,13	Service	3,6,12,14,15
5.	Compared to similar products offered by other francise	Much better	1,2,4,5,7,8,9,11,13	Same	3,6,10,12,14,15	Worst	-
6.	Would you maintain for our product in the future	Definitely	3,6,12,14,15	Probably	1,2,4,5,8,9,10	Not sure	7,11,13
7.	Would you recommend  our product/service to the other people	Definitely	1,3,4,6,7,11,12,13	Probably	2,5,8,9,10	Not sure	14,15